Achievements

Since the release of the Sydney City Centre Access Strategy in 2013, we have made the following achievements:

  • In order to keep Sydney moving during a time of transformation and disruption, the CBD Taskforce and Sydney Coordination Office was established to oversee traffic and transport during construction of major transport projects and property redevelopments.
  • We removed most of all day street parking in the Sydney city centre to facilitate better movement throughout the CBD.
  • Created Travel Choices to provide information to individuals, businesses and organisations on changes to transport network and support them to change travel behaviour for trips to, in and around the city.
    • The program has reached 176,000 customers and engaged with more than 660 organisations to support long terms travel behaviour change.
    • The program focuses on four principles remode, retime, reroute and reduce.
      • Remode: All public transport modes have seen an increase in patronage since the program started.
      • Retime: Opal data has demonstrated a reduction in people travelling in peak time and successfully retiming on both public transport and our roads.
      • Reroute: Preferred driving routes around the Sydney city centre were established with supporting infrastructure and capacity upgrades.
      • Reduce: A reduced number of vehicle trips in the AM peak since the start of the program.
  • We’ve stopped all buses running along George Street to make way for a brand new transport service offering, City and South East Light Rail and reconfigured the entire CBD bus network to work with Light Rail once it commences in 2019
  • Developed pink temporary wayfinding program, consisting of pink shirt personnel and signage to assist customers when there is a disruption or when significant changes, such as the 2015 CBD bus plan changes, occur.We’ve delivered a new cycleway on the southern end of Castlereagh Street in September 2015 connecting Liverpool Street in the North and Hay Street in the South, a new cycleway in Liverpool Street opened in August 2015 providing an east-west connection from Sussex Street (Darling Harbour) to Castlereagh Street and a new Kent Street cycleway, between Druitt Street and Liverpool Street opened in 2014 providing a new North-South connection between the Harbour Bridge and the Sydney city centre.
  • Completion of the Opal card rollout.
    • Allows customers smooth and uncomplicated travel between modes.
    • Removed the $2 interchange penalty between modes. Seen a substantial increase in interchange in the 5am – 10am weekday periods
  • Hosted an Intrapreneurs Hot House to share our data for developers to build apps that will improve the customer experience.
  • Delivered new public transport wayfinding throughout the Sydney city centre to help customers and visitors easily locate train, bus, ferry and light rail stops and stations as well as walking and cycling routes.
  • We’ve improved road safety in the Sydney city centre by implementing a 40km/hr speed limit across areas of the Sydney city centre to improve safety for pedestrians, bicycle riders and other road users.
  • We’ve introduced more night time public transport services in the Eastern Suburbs, Inner West and North West and added extra Nightride services.
  • We’ve introduced secure (staffed by security) taxi ranks on the weekends to a number of key locations around the Sydney city centre.
  • We’ve upgrading key interchanges at stations including Town Hall, Wynyard and Museum, with significant upgrades at Martin Place, Circular Quay and Central Station soon to commence.
  • We pedestrianising more and more of the city, making it a safer and more enjoyable space to move through.
  • The Point to Point Transport (Taxis and Hire Vehicles) Act 2016 was passed by the NSW Parliament on 22 June 2016 which aims to improve safety and choice for customers, provide more opportunities for the industry as a whole and allow all modes of point to point transport to compete fairly.
  • We completed Wynyard walk in 2016, a fully accessible pedestrian allowing people to walk from Wynyard to the Barangaroo waterfront in six minutes.
  • We delivered a brand new ferry wharf at Barangaroo.
  • We completed the Goods Line, a shared pedestrian and cycle path and green public space connecting Ultimo and Darling Harbour
  • We’ve commenced early works for the build of the four new metro stations in the Sydney city centre.
  • We’ve introduced the new Northern Beaches bus network in November 2017, with over 3,200 additional weekly services, including 2,000 B-Line services.
  • In November 2017, we introduced a new timetable that overhauled the transport system adding more than 1,500 extra weekly train services, almost 7,000 new weekly bus services and more than 140 new weekly ferry services – the biggest single increase in Sydney’s history.
  • We developed the Sydney Coach Plan in 2017 to investigate opportunities to improve the efficiency of kerbside parking utilisation or provision of areas within close proximity to the Sydney Sydney city centre to create longer duration coach layover facilities.
  • Released the draft Future Transport Strategy which addresses long term transport needs of Sydney city centre transport customers.